8 Tips for Choosing the Right Ecommerce Web Design Agency

Whether you are planning to start an online business or have only sold products through your brick and mortar store, you will want to have an ecommerce website in Singapore at some point. While you can easily set one up by following YouTube tutorials online, will it be better than the work of an ecommerce web design expert?

Building an ecommerce website is easier said than done. You must be proficient in coding and have a creative mind to create an aesthetically pleasing and functional ecommerce website for your business.

Instead of doing it yourself, have a professional set one up for you so you can focus more on other parts of your business. Here are some tips that can help you choose the right ecommerce web design and development agency for your business in Singapore.

1. Evaluate their website

Even if you are not an expert in ecommerce web design, you will get an idea of ​​how good an ecommerce agency is once you browse the web pages of the ecommerce web design and development agency.

You can evaluate the ecommerce website of your chosen ecommerce website design and development agency by clicking on the features. Not only can you know if they follow the SEO best practices, but you can also determine the quality of their ecommerce website content.

By evaluating these, you can weigh up whether they can handle your project. Consider using different mobile devices like Android, iPhones, tablets and laptops when evaluating their websites to get better insights.

By using different mobile devices, you can determine if their website is accessible and readable. Knowing that they can do such a thing gives you peace of mind that they will most likely do the same once you commission your chosen ecommerce web design and development agency to set up your ecommerce website.

Rest assured that your customers can monitor and browse your platform regardless of the devices they use.

2. Look at their portfolio

To choose the right ecommerce web design development agency in Singapore, check out their portfolio and check out their past work. Doing this will give you an idea of ​​how versatile they are and what their specialty is when it comes to ecommerce web design.

If you can’t find an agency’s portfolio on their website, ask to see their past projects. They will send it via email or show it to you via conference call.

Ensure that when you look at their portfolio you take the time to evaluate the elements, content and structure.

3. Check any awards

Another way to determine an agency’s experience and expertise is to check whether they have won awards. Their achievements will serve as proof of how proficient they are in the Singapore ecommerce website design industry.

That means they have all the necessary skills to create an aesthetically pleasing and functional ecommerce website.

You can double check their performance by going to the third party company that awarded them to make sure they are genuine.

4. Read reviews

The right ecommerce web design and development agency isn’t afraid to showcase the feedback they’ve gotten from their previous clients.

However, those on their ecommerce website aren’t enough to get unbiased customer reviews, so consider reading testimonials on other third-party platforms like Clutch, Facebook, and Google My Business.

If you haven’t found any customer reviews online, consider asking your chosen web design agency for customer references.

If you contact their past clients, you can ask questions about their experience when they work with said ecommerce website design and development firm.

5. Determine your budget

While you are still reading customer reviews, determine your budget range as that will determine how everything will turn out. If you have enough budget on hand, you can afford to work with the best ecommerce web design and development agency without a doubt.

Here are the things you need to do to set your budget.

  • Watch how much profit you earn
  • Track your monthly expenses
  • Compare e-commerce web design and development rates
  • Separate needs and wants
  • Plan what features, layout design and content your ecommerce website should have

Going through these will help you decide how much you are willing to spend on your project and keep the rest of your finances in check.

6. Pay attention to their location

While you can discuss the details of your project via email or conference call, it is much better to communicate your concerns in person. Not only can you explain things more clearly, but you can also help them complete the project faster.

The ecommerce website design and development agency you choose should be close to your location, so you don’t have to travel far to contact them if they don’t answer your call.

7. Call them up

Another thing you need to do to choose the right ecommerce web design and development agency for your business is to call them. Contacting them is the best way to find out how good or bad their customer service is.

At this point you should call with questions. By asking them about their approach, how long it takes to create an ecommerce website and much more, you can determine if they are the right ones you have been looking for to build an ecommerce website for your business. to make a business.

Here are some of the questions you may want to ask:

  • Do you include third-party apps, extensions, and other features in the website, if needed?
  • What are the main stages you go through when creating a website?
  • Who will be working on my website and what is their level of experience?
  • Are you specialized in designing for a specific sector or company?

8. Know if they offer maintenance

Regardless of the ecommerce website you have, it requires updating and programming maintenance.

Therefore, make sure to partner with an ecommerce web design and development agency in Singapore that provides maintenance so that your customers can browse your web pages without any hassle.


last thought

While there are many things to consider when choosing the right ecommerce web design and development agency, your hard work will pay off once you hire the one who can help you create an aesthetically pleasing and functional ecommerce website. to have.

Come into contact with Om Singapore to help set up and improve your ecommerce website today. Also read more about the development of e-commerce websites on our blog!