Fitbit recalls Ionic smartwatches due to fire risk

Fitbit is voluntarily recalling its Ionic smartwatches due to a fire hazard in the device’s lithium-ion battery. This comes after at least 115 reports of overheating of the watches and 78 reports of burns in the US, according to the Commission on the Safety of Consumer Products.

In addition, the agency reports two incidents of third-degree burns and four incidents of second-degree burns in the US, and 40 reports of burns internationally. Fitbit is now working with CPSC to resolve the issue.

“After thorough investigation, we have determined that in a very limited number of cases the battery in the Ionic smartwatch can overheat, causing burns. Your safety is always our top priority, and we are taking this action out of a great deal of caution. refund to Fitbit Ionic customers,” Fitbit wrote on its webpage.

Customers can get a $299 refund for the device, as well as a 40% discount code for select Fitbit devices.

WHY IT MATTER

While Fitbit ceased production of the Ionic in 2020, about one million watches were sold in the US and just under 700,000 internationally. The company is instructing customers who own a Fitbit Ionic to stop using their device.

Fitbit’s Ionic was first released in 2017 and was Fitbit’s first smartwatch.

THE BIGGER TREND

This isn’t the first time Fitbit has voluntarily recalled technology. In 2014, the company called its Fitbit Force after a number of users complained of skin irritation a few weeks after they started wearing the trackers.

In 2021 Google acquired Fitbit for about $2.1 billion. Since joining Google, the digital chronic disease management platform Onduo announced that it would offer Fitbit devices and Fitbit premium in addition to its program.