An Intel graphics driver for certain 12th Gen Intel CPUs that use integrated GPUs causes major damage to Chrome and Edge browsers, causing severe slowdowns and even freezing of the system. This type of problem is frustrating for any laptop, but it’s made worse by the fact that it affects Intel’s latest CPUs.
The problem is a graphics driver for Intel’s integrated UHD Graphics 770, which is a bad look considering many here in the US market are eagerly awaiting the company’s ARC discrete GPUs. Intel, for its part, acknowledges the problem, stating: “Recent Intel UHD Graphics 770 drivers for 12th Gen Intel Core™ processors are seriously lagging Edge* and Chrome* browsers. The browsers behave as if they are half-frozen. The click response delay is 2 seconds, and scrolling is severely slowed and jerky.”
Intel points the finger at having too many tabs open at once as you try to scroll around and click things. I don’t know if anyone told them, but that sounds like an accurate description of how people surf the web on a daily basis. They also mention that it is related to the use of mechanical hard drives, but that seems suspicious as most systems use SSDs these days. If you don’t use an SSD in your system, check out our guide on how to choose the best one for your laptop.
Enough about this, let’s get it sorted.
According to Intel, this is the best solution to the problem.
1. Update the browser to the latest version.
2. Update Windows® to the latest version and perform any pending updates.
3. Try a clean install of Intel graphics drivers in Windows using the latest custom driver provided by the motherboard manufacturer (OEM) or using the generic Intel drivers available in our Download Center.
4. Disable hardware acceleration in the browser or switch from an HDD (Mechanical Hard Drive) to an SSD (Solid State Drive).
We recommend that you defragment your hard drive as it may help, especially if you are still using a mechanical hard drive. Before going through all this though, make sure you own a system that is affected by the driver issue. Here is a list of laptops and desktops that use the Intel UHD Graphics 770 driver.
Intel will likely have a better fix for this issue in a future update, but for now, these are your best options for getting your Chromium-based browser back up to speed. And Intel better jump on it, as the launch of the ARC GPUs is coming soon, and with the early reports sounding like they might not live up to Intel’s promised performance, issues like this could erode consumer confidence in Intel’s performance. can weaken early discrete GPUs.
Through Tom’s guide